The automotive experience of the future is already on WhatsApp
Bring your automotive network relationships together in the channel customers and leads already use — booking, quotes and after-sales with AI 24/7 and the team focused on the workshop.
- Service booking
- Leads and test drives
- Reminders and confirmations
- Quotes and payments
Workshop · Assistant
online · replies instantly
Service · 20,000 km
Thursday · 10:00
Quotes from €120
The channel they already use
No apps or forms: customers and leads book a service, request a quote and talk to the workshop on the WhatsApp they already have open.
Leads with a fast reply
AI answers leads and test-drive requests on the spot — while interest is still hot — and books without going through the front desk.
Fewer missed services and visits
Automatic reminders and confirmations fill the workshop calendar and cut no-shows for services, deliveries and test drives.
Everything logged and traceable
Quotes, approvals and service history in one place — auditable customer communication end to end.
The numbers that make the difference
~98%
of messages are opened and read within minutes
24/7
booking and leads, every day
0
apps to install — everything on WhatsApp
1
channel to book, quote and sell
WhatsApp open rate based on public industry data; results vary depending on the operation.
Leads without a reply, missed services — and scattered information
- Leads without a fast reply — and interest cooling off
- Many calls and manual confirmations to book services
- Missed service appointments, vehicle collections and test drives due to a lack of reminders
- Slow quotes and approvals, by email or phone
- Information scattered across teams, workshop and sales
Zapify turns WhatsApp into the hub of your automotive network
- A WhatsApp assistant with AI and handover to the team when needed
- Booking of services, maintenance and test drives 24/7
- Lead capture and qualification with an instant reply
- Quotes, approvals and payments by conversation
- After-sales, delivery and reactivation in the same channel
WhatsApp is already part of your customers' everyday lives. We help your network be where they already are.
Where Zapify makes the difference in the automotive network
The workshop and service take the stage — but the same WhatsApp captures leads and builds loyalty in after-sales.
Workshop & service
The number one pain: an underused workshop calendar and customers who do not know their car status. Zapify handles booking, reminders and approvals by conversation — and keeps the customer informed from check-in to delivery.
- Booking of services, maintenance and inspections
- Reminders and booking confirmations
- Quotes and service approval by button
- Service status and ready for pickup
- Deposit, payments and receipts
- Vehicle service history
Sales & leads
Every lead from ads or the showroom answered on the spot, while interest is hot. Test drives booked and leads qualified without going through the front desk.
- Lead capture from Meta Ads and the showroom
- Automatic lead qualification
- Test-drive booking
- Vehicle stock lookup
- Proposal follow-up
- Routing to the right advisor
After-sales & reactivation
The relationship does not end at delivery. Follow-up, periodic services and trade-in campaigns that bring the customer back to the network.
- Vehicle delivery and follow-up
- Satisfaction surveys
- Periodic service reminders
- Vehicle trade-in campaigns
- Offers and special terms
- Reactivation of inactive customers
From lead to delivery — all by conversation
From a lead's first contact to vehicle delivery, every stage is handled on WhatsApp.
Service booking
Services, maintenance and inspections booked by conversation, 24/7.
- Service booking
- Maintenance and inspections
- Instant confirmation
- Calendar synchronisation
Leads and test drives
Capture, qualification and follow-up of leads with a reply on the spot.
- Lead capture
- Automatic qualification
- Test-drive booking
- Proposal follow-up
Reminders and confirmations
Services, deliveries and visits with a reminder — fewer no-shows.
- Service reminders
- Attendance confirmation
- Delivery alerts
- Same-day nudge
Quotes, documents and payments
Approval, deposit and receipts handled without email back-and-forth.
- Quote by conversation
- Approval by button
- Deposit and payments
- Receipts and documents
After-sales and follow-up
Vehicle collection, satisfaction surveys and post-service follow-ups that help build customer loyalty.
- Ready for pickup
- Post-service follow-up
- Satisfaction surveys
- Follow-up service booking
Campaigns and reactivation
Periodic service, vehicle trade-in and offers that bring customers back.
- Service reminders
- Trade-in campaigns
- Special terms
- Reactivation of inactive customers
Integrates with the systems you already use
Zapify connects to your DMS, workshop management, vehicle stock and billing to automate booking and communication.
Advantages for the whole network
For customers
- Fast, practical replies
- Less waiting and more convenience
- A simpler experience
For the network
- Less operational load
- Centralised communication
- Higher productivity and more conversions
For management
- More confirmed services and sales
- Better calendar occupancy
- Better performance insights and greater efficiency
For sales
- Leads with a fast reply
- More test drives booked
- Follow-up that closes
Take this use case with you
Download the Zapify workshops and automotive brochure as a PDF and share it with your team.
Put WhatsApp to work for you
30 days free. No card. With our team helping you get started.
30 days free · no credit card